Lucky & Lady

Furever Pawfans · 5★ · 2026-03-11

I got my Shadow groomed by Jasmine for his 5th birthday and I absolutely Love it ! It was his most anticipated style and came out better than i imagined. Grooming services at lucky & lady has been such a great experience, all of the groomers are so nice and professional and they want what’s best for your pup! Definitely coming back and highly recommend! Shadow is happy with his cut as well!

Camisha Nelson · 5★ · 2025-03-27

Lucky & Lady has by far been the absolute best grooming spa I've patronized since getting my girl groomed. The appts are easy to make online which doesn't require a deposit, they're open 7 days a week so there's flexibility with appt times if you're a busy momma like myself and they have several amazing groomers available to choose from. My absolute favorite is Bambii. I never have to worry about my Noni in her hands when it comes to her cuts and color. She's exceptionally talented and creative and ALWAYS has my girl looking top notch 👌🏽😍💕🐶🥰

Valentina Yepes Tamayo · 1★ · 2025-12-15

I am writing this review to detail a highly concerning and distressing experience following a grooming appointment for my dog, Peter Barker, a Golden Retriever, at Lucky & Lady in Atlanta. I dropped Peter off for his grooming service at 1:00 PM on Tuesday, December 2nd. I was called to pick him up around 3:30 PM that afternoon. Upon arrival, I was immediately called to enter the grooming room, which is highly unusual. The staff explained that Peter was unable to stand and move to the door, which is completely out of character for him. Peter attends dog school once or twice a week and always walks to the door happily to greet me. When I entered the room, Peter was drooling and refused to stand up for me. I had to physically help him with his leash to make him walk to the car. I was extremely concerned about his unusual weakness and the drooling, which he never does. Later that night, Peter began horribly flatulating, which is very rare for him, even since he was a puppy. The situation escalated at 3:00 AM on Wednesday, December 3rd, when Peter woke me up with an urgent need to poop, which resulted in diarrhea. After sleeping for only one hour, he woke me up again with the same emergency and this time with bloody diarrhea. I immediately took him to The Village Vets for emergency treatment. During the grooming drop-off, I had specifically asked the Lucky & Lady staff if they gave dogs treats, and they said no. However, I went on to specifically request that no treats containing chicken be given to Peter due to a known allergy. The veterinarian's instructions from The vet, dated indicate that Peter was diagnosed with bloody diarrhea and later, on December 6th (following a required follow-up visit due to the condition lasting over three days), was diagnosed with Gastroenteritis. I truly believe that Peter was not only given a treat containing chicken, despite my explicit instruction and his known allergy, but that he was also given a treat containing a type of sedative. His inability to stand or walk to me, combined with the drooling the afternoon I picked him up, is highly suggestive of a reaction beyond a simple chicken allergy. His behavior was not normal. I am deeply disappointed and concerned by the experience. I do not recommend Lucky & Lady for grooming services and believe that a lack of supervision or adherence to critical owner instructions could potentially make this facility dangerous for pets, especially those with allergies or sensitivities. Pet owners rely on groomers to prioritize the safety and well-being of their animals, and in this case, a basic and critical instruction was apparently disregarded, leading to an emergency medical situation.

Desire Clark · 2★ · 2025-11-04

I was very disappointed with my experience at this business, especially after finding it on Google and expecting a clean, well-maintained facility. The young lady at the front desk was pleasant, which I appreciated, but unfortunately that was the only positive part of my visit. I came in for a self-wash, and although the business looked nice from the outside, the self-wash area itself was extremely unkempt. There was hair everywhere, the floor was soaked, and the tubs had not been cleaned between customers. At other self-wash facilities I’ve visited, staff routinely tidy the area between uses, so this was surprising. I also had to request a clean towel because there were none available—only used ones. Also, hearing a groomer loudly yelling at a dog in the grooming area was off putting. I understand that some dogs may be difficult to handle, but the tone and volume were completely unnecessary and unprofessional. I will not be bringing my dog back, and I hope management addresses both the cleanliness and the handling of animals. I’m giving 2 stars only because the front desk staff was ok and the dryer worked well. The pics don’t do justice but trust me, it wasn’t clean.

Hailey Baitinger · 5★ · 2023-08-08

Highly recommend booking a groom with Jasmine!! Her work is fantastic and very consistent. She has a lot of grooming experience. I can tell my dogs also love her! Thanks for a great groom Jasmine! I like the overall grooming experience at L&L. I like the literal transparency with the grooming station. My dogs are kept together in a suite opposed to a kennel. I can really tell they aren’t afraid to leave me when I drop them off. I also appreciate being able to call for a status update. The facility is super clean and not obnoxiously noisy like other groomers can be. Pricing was pretty average if not a little below average.