Westchase Veterinary Center and Emergency

Grace Sever · 5★ · 2026-01-19

Have been taking my dog here for the past few years and have greatly appreciated all the staff here. From what I have experienced they truly care about the wellbeing of your pet, they are honest and compassionate when it comes to care. Scheduling and communication is a breeze. I moved 45 minutes away from this location and I still make the trip because I trust their service, and will continue to bring my pets here . I recommend them highly.

Gabrielle Rivera · 5★ · 2026-02-12

I came I’m the other day absolutely scattered and worried about my dog and as soon as I walked in I’ve never felt so listen to and reassured about my concerns in my life. The receptionists were amazing, my technician was very professional about handling my dog but still happy uplifting spirits, and the veterinary was absolutely lovely and answered all of my questions and I left my appointment feeling more confident about my dogs medical situation. They’re all awesome ladies!!!!!

Jacquie Stovern · 5★ · 2025-12-15

Received loving and compassionate care provided by Dr. Mastin on helping my cat cross the rainbow bridge. It is the most difficult and painful day for a fur baby's family and their love and respect to help you through this process was the best I've ever experienced. And Dr. Rhodes provided excellent care throughout his long life! Everyone on the staff is friendly and helpful-open on weekends and accommodates last minute appointments.

Tracey W · 1★ · 2026-02-23

Psycho Stalker working there, calling me after hours screaming at me and yelling out my address. My pets are established patients and when I called to see if we could get an emergency appointment, I was told to call an ER - I said but you guys advertise ER - the girl got huffy and hung up. I called back to ask them to email my pets records, but the girl wouldn't let me speak and hung up. I tried a third time and another girl answered - said the doctor had to review before they could release the records then hung up. How vindictive can they be, especially during an emergency. A few hours pass by and the girl who answered the first two times calls my daughter screaming at my daughter, thinking it's me, and yelling out my home address. The psycho girl then has another psycho female call my daughter to yell and scream. This entire time I'm at another vet clinic. Obviously, this young girl, is emotionally fragile, immature, unhinged and probably needs a 'safe space' because she's never been disciplined. I did email management asking them to get the name of my stalker but they're playing it off as they can't seem to find the person. Really, they can't look at the schedule and see who was working? In summary - your private information is not safe there. The employees will use your personal information such as name, address and phone number and share it with others!

lisa hinchman · 5★ · 2025-07-12

Our vet tech and vet were really knowledgeable and easy to talk to. Our dog cooperated much better than usual with his nail trim. Our vet tech did a great job on his nails. I tried three different vet clinics before Westchase. Here we’ve found a clinic where we want to stay.