Humane Society of Tampa Bay Health Center

Rishi Ratwani M.D. · 5★ · 2026-03-04

These are kind and compassionate people that truly care about canines and all other animals. I was able to get an appointment within 24 hours, both times I tried.\nThey make the rising cost of owning a pet more attainable. I make the trip from Riverview, where many animal care centers just take advantage of people and their wallet, all the way into the city to go here.\nYou will have to wait there, but they are considerate enough to make that clear on the website, and again in correspondence.\nAn added plus is the sheer volume of animals they see. This exposes the Vets to a wider array of illness and better prepare them to differentiate between different illness’s that may have a similar presentation.\nAND! Prices are unbeatable. I paid $42 for what would have cost $200 in Riverview.

Lisa B · 5★ · 2025-10-24

Absolutely incredible!! They are pretty busy, but you can see why. Excellent service. Excellent care. For me, a stray kitten showed up at my door at the worst time. He showed signs of needing a vet within a day of being with me, while I looked for a home for him. His bill was less than half what it should have been, but was still was completely unexpected and at a very hard time for me. They ended up helping me apply for pet assistance,and that paid the entire bill. I will still need to pay his follow up, but it should be substantially less and I will have a week to actually plan for it. I'm so grateful for them. They blessed us and really turned this kitten around. Now he is pain free, running and playing like a kitten should. I will be forever thankful to the staff at this amazing vet clinic!! Thank you!!!

Francisco Javier Díaz-Cotto · 5★ · 2026-02-01

This is the place to bring your pet. They offer a vast array of services, and at affordable prices. Loving the cat waiting room, so that our feline babies are completely isolated from dogs and other animales. Plus, they offer human and pet treats. There is also a nice outdoor area up front with tables and benches under some trees by the road. Awesome experience.

Michelle Ceo · 1★ · 2026-03-04

I adopted a kitten from this shelter about two months ago. Prior to adoption, he had a cyst, and I was told it had been taken care of and that he was fine. After bringing him home, I discovered he had Giardia. It took two veterinary appointments to finally clear the infection.\n\nAbout 10 days later, I noticed swelling again on the same side where the cyst had previously been. I called the vet services and left four voicemails without receiving a return call. I then scheduled an appointment online through the website, only to receive a call two days later informing me that online scheduling is for vaccines only. I was then rescheduled more than a week out.\n\nToday, I arrived for my appointment and was not taken to the back until an hour and a half later. It has now been over two hours past my appointment time, and I am still waiting in the exam room.\n\nNot only did I adopt my kitten from this shelter, but I am also using their veterinary services. Every visit has involved at least a two-hour wait. This is extremely frustrating and feels disrespectful of clients’ time.\n\nWhat is the purpose of scheduling an appointment if patients are consistently waiting two, three, or even four hours before being seen?\n\nPlease do better.

Drew Fenske · 1★ · 2026-01-23

Called ahead to ask when kittens can start vaccines. I was told 6–8 weeks is typical. The receptionist confirmed that this clinic does kitten shots at 6 weeks, so we booked an appointment for when the kittens were 6 weeks.\n\nI called a few times leading up to the appointment just to confirm. Left voicemails. Never got a call back, but I assumed all systems were go.\n\nDay of the appointment: checked in, gave the kittens’ dates of birth, no concerns raised. Receptionist put ID collars on them, tech takes them to the back. Everything seems normal. Professional. Functional.\n\nAbout 10–12 minutes later, the tech comes back and says she’s not sure why the appointment was even allowed. She explains she called the director, and the director said they don’t vaccinate kittens until 9 weeks old.\n\nWhich is impressive, considering the appointment was scheduled, confirmed, checked in, and halfway completed before anyone realized that. Apparently the clinic’s policies only exist once the animals are already in the back.\n\nThey offered for me to bring them back at 9 weeks, but at that point confidence was gone.\n\nI understand misunderstandings happen, but this was just incompetence. No ownership, no communication, no one aware of their own rules. Just people passing the problem upward until someone finally said “no,” after everyone else already said “yes.”\n\nIf someone is in charge here, they should probably step up. And if no one is, that honestly explains everything.