Citrus Park Animal Bird & Exotics Hospital

Katrina Evans · 5★ · 2025-12-26

Absolutely love everyone here! I trust this animal hospital completely with my four-legged babies. Our latest visit was a really sad one, our 17 1/2 year old cat had to be put to sleep. My 5 and 7 year old two-legged babies decided they had to be there for it and Dr. Brooks explained everything he was doing as he did it and let them know that our kitty wouldn't be hurting anymore. I am so thankful to him for showing so much compassion to all of my babies ❤️

Gillian Dove · 5★ · 2025-06-25

I’ve been bringing my pets to Citrus Park Animal, Bird & Exotics Hospital for 18 years, and I wouldn’t trust anyone else. Dr. Brooks has cared for my cats, dogs, chickens, ducks, snakes, and lizards — and he always goes above and beyond to figure out what’s going on. He’s incredibly knowledgeable and one of the most dedicated and compassionate vets I’ve ever met. The entire staff treats every animal like their own and puts genuine care into everything they do. Their compassion and commitment over the years have meant the world to me and my animals.

Abbi Coulter · 5★ · 2026-01-03

Amazing local vet and bonus - also experienced in the pet shipping process for international moves. Highly recommend these guys for general veterinary visits, so knowledgeable, caring and they take their time to answer all questions! and have to shout out the endless help and expertise of Gillian who has helped me navigate the international pet relocation process!! The BEST.

Monica Martin · 1★ · 2026-01-30

I would not recommend this vet as their prices are astronomical and now they charge you a fee if you want to buy your pet’s prescriptions elsewhere. If your pet needs a vaccine they also require an exam each time even if your pet just had an exam less than a year ago - just to get more money from you. My pet had a dental cleaning and they ended up charging me more than double what they quoted me.\n\nReply to your reply:\n\nThank you for the response. Unfortunately, the explanations provided do not change my experience. The costs ultimately charged were far higher than what was initially quoted, and the added fees and required exams felt excessive and not clearly communicated upfront. Other vets we have been to do not charge these fees.\n\nI’m leaving this review so other pet owners are aware and can make an informed choice.

Y C · 1★ · 2025-10-27

I unfortunately I really cannot recommend for birds and have to leave a review.\n\nThe best part of this facility was the ease and quick availability to get in to see the vet. The front desk is very friendly and accommodating.\n\nMy 6 month old parrot was molting pretty bad with pin feathers and had a wound in the abdomen area possibly from the couple of times she fluttered and fell. She was still acting fine but I wanted to get it checked and for medication to avoid infection because the wound seemed deep in the area the pin feathers also looked like they were not growing properly.\n\nA couple of things made us question my choice. My family member took her in as I was not able to. I noticed the invoice noted the bloodwork for my 6 month old cape parrot was a reptile and the test results note she was a 3 year old conure.\n\nInitially on day 1 as soon as I saw my invoice and it said reptile I was very concerned and called and was told it was an error, it was coded wrong and that there was small price difference from bird and reptile and I would be refunded the difference. I wasn’t concerned about the price but more so that the wrong info was submitted with my parrots $339 bloodwork test. I confirmed I would be receiving a call with the results when ready and was told I’d be refunded the price which wasn’t even done.\n\nThe bloodwork was done on the 09/23 and I got a call about results on 10/06 “I don’t know if anybody’s contacted you, the doctor wants to switch the medication, etc.” This made me feel like inside communication is lacking. We got the medicine switched and went and got the new medicine that same day but the provider doesn’t even put the amount of days your pet should take any medicine.\n\nI ended up requesting the bloodwork results and when reviewing everything again I noticed the bill says says aerobic, fungal plus anaerobic yet the results don’t even show fungal culture was done it shows no results. The results showed high bacillus bacteria. I wish I had picked a different facility. The $592 bill plus additional medication wasn’t an issue as she was a valuable high price pet but the saddest part is she was just a baby and I think she would of had a better chance at life had we gone to blue pearl or elsewhere else.