Best Groomers Ever We Shih Tzu Not

Jessica Romero · 5★ · 2026-03-02

I was a bit anxious about taking buzz to another groomer since last time I took him to another one he had a bad experience and so did I. so I was a bit hesitant at first but i decided to give them a try and I can say I will be returning i definitely recommend it!! I loved the picture updates I got it gave me a peace of mind knowing he was in great hands !!

CMC - · 5★ · 2026-02-06

Great experience! Vindaloo looks his cutest after a visit to Pups.LA! They send cute updates and pictures of him .

Mallory Velvet · 1★ · 2026-03-08

I was really excited to try this grooming salon and initially hesitated to leave a review because the groomer was very kind and I understand this is a newer business. However, I think it’s important to share my experience for other pet owners.\n\nUnfortunately, I was not satisfied with the groom. The hair around my dog’s sanitary area was cut in a way that now causes urine to get all over his legs every time he goes potty. Since the appointment I’ve had to clean him after every potty break, which unfortunately defeats the purpose of having him groomed in the first place.\n\nAt the time of the appointment I told the groomer I trusted her professional judgment and left the grooming decisions up to her, which is why I was surprised to later have the issue framed as a “preference.”\n\nI also left specific instructions regarding treats due to my puppy’s sensitive stomach, but after the groom he experienced diarrhea the entire day and night, which made me concerned that those instructions may not have been followed.\n\nDuring the initial greeting I also noticed a very high-energy approach with my puppy, which seemed to make him nervous. With young dogs especially, calm introductions usually help build trust and reduce anxiety during grooming.\n\nI shared this feedback privately first in hopes it could be addressed. Sadly, the way the situation was handled left me feeling more disappointed, as the response framed the issue as a grooming “preference” when the problem is actually functional. What was meant to make things easier for my pup ultimately ended up creating more work and stress afterward.\n\nI truly wanted this to be a great experience and had high hopes for this place. I hope this feedback helps them improve, especially when working with puppies and paying close attention to sanitary trims and owner instructions.

ulia - · 5★ · 2025-12-03

Loved this grooming studio! I brought my dog here after adopting her from a shelter, and the groomers were so gentle and patient with her. She came back looking clean, soft, and so happy -which means the world to me. Highly recommend for anyone with sensitive or rescue dogs! 🐾🤍

Yasmeen Burke · 5★ · 2026-03-06

My dog had a haircut and he looks fantastic! He was nervous the entire time and they did a really good job of calming him down and treating him well!