Alli Norman · 5★ · 2024-07-31
Easiest grooming experience my dog and I have ever had! Worth every penny, if you're thinking about booking: do it! We live in Pasadena and I'm so happy he accepts clients here. Sam is super responsive, professional, very kind, and clearly talented! Just completed our first dog groom and now Sam will be our go-to now! Super easy to schedule, very modern and kind of mind blowing--I called his phone number and he followed up immediately via text to get all of my info and we set a time within 5 days. My dog has many allergies, needs special shampoo, and can get nervous and Sam was very receptive to his needs. For example, my dog currently has a ear infection and Sam knew how to avoid the area and maintain his treatment from the vet with no issue. We kept the cut basic (because of his oily ear treatment, we couldn't wash the area or trim it until next month) and you can tell Sam knows what he is doing my dog looks absolutely stunning and stylish! The service was super fast, usually our grooming would take 2-4 hours and this was done in 1 hour. Sam's text system is easy breezy to confirm the appointment 48 hours before, I was texted about his arrival the day of, and he arrived early. Sam's portfolio of excellent dog and cat grooming was what drew me to him initially, so happy with my choice to use his services! Truly can't wait to try some super cute haircut styles with Sam in the coming visits after my dog's ear infection clears up. Thank you Sam!