Best Friends Bellevue

Alicia H · 3★ · 2025-11-28

I’ve brought my dog here three times now, and each visit has had a completely different set of groomers, which already made me a bit uneasy. The haircut and value itself was usually fine, but during my most recent appointment my dog came home with a cut on his ear and I wasn’t notified about it. I understand that small injuries can happen, but not documenting it or informing the owner is a big issue.\n\nWithin the week following that groom, my dog also developed irritation/hot spots on one of his front legs, something he has never had before. Based on the timing and location, I’m concerned it may have happened from rough brushing or mat removal.\n\nI’m disappointed because I really wanted to like this place, but the lack of communication and the new skin issues after this visit made me decide I won’t be returning. I hope they improve consistency in staffing and transparency with clients, because that matters a lot for our pets’ safety and comfort.

Mark Capestany · 5★ · 2024-11-22

I love the job that Kelsey does for my dog Bruno. Other groomers were never able to trim his nails and she has a very calming approach. She does an awesome job grooming as well. I have come twice and I booked another appt for the Christmas holiday. I highly recommend Best Friends Grooming.

Farhan K · 1★ · 2022-09-11

I got my kitten for his first grooming session and I must say I was super disappointed. They charged a $145 for basically cuts and nicks everywhere including his neck.\nThe legs were trimmed so badly (watch the images).

Adrian Cook · 5★ · 2025-08-17

I have gone to Best Friends a number of years and have been very happy. My dog was groomed there recently and I am so so pleased with the way she looks. I think they have changed hands and they are making improvements to the shop. I highly recommend them for grooming your dogs.

Pily Ortiz · 5★ · 2024-01-02

My daughter recommended this salon to me, she is a regular there and takes her dog Bella. I recently moved to her area so I decided to take my cat Lola there. I usually do not take her to groomers because she is grumpy and known to scratch but they were able to handle her perfectly. I’m so happy with their service and the results. Highly recommend this saloon!