Bellevue Pet Spa

Jenny · 5★ · 2025-09-10

This place is the best! My husband and I have been taking our dog Frank to Bellevue Pet Spa for a few years and we couldn’t be happier with the services provided. Frank has trauma from a grooming incident as a puppy (he hates the groomer) and it took us a long time to find a place that would work with him. Thank you so much for everything! Before and after pics below!

Chloe Ni · 1★ · 2026-01-31

I strongly do NOT recommend this place. My dog is naturally very calm, but she would SHAKE and CRY when we arrived here, which a clear sign something was wrong. The male groomers there are rude, impatient, and clearly don't have the temperament to work with long-hair dogs. To make matters worse, their pricing is completely dishonest; they charge whatever they want without any prior notice or transparency. Save your money and take your pets somewhere they will actually be treated with kindness.

Crystal · 1★ · 2026-01-30

Second Update:\n\nSome quick tips for better business income 😉\nJust tell dog owners their dog’s fur is “matted to the skin”, so the only option is to shave it — oh, and of course, charge a higher price 😘\n\nIf a customer hasn’t been to your shop for a few months, simply assume they never groomed their dog at all. Very reasonable, right? Then you can generously “discuss options” with them ❤️\n(AKA: make them pay extra for the time they didn’t spend at your shop.)\n\n❤️Brilliant business model: create problems first, then sell the solution❤️\n\nUpdate:\nOMG what a liar!!\nFirst of all, my dog is a girl, not him. We've been sending her to you for grooming several times and you don't even know her gender. You guys really care about dogs not money huh🤔?\nAre you implying that my dog has not been bathed for 5 months?? Lol, she was groomed at somewhere else for the past five months and she is well cared, well loved, not matted not tangled. You saying that because you don't want to do the service since that's not easy money or because you simply trying to make more money.\nWell, at lease my dog had a great day since she hates your place, she keeps shaking every time when she enters your store.\n\nBTW, after I share my bad experience with one of my samoyed friends, she told me you guys charged her $350 this week for grooming her samoyed because ‘matted’ ‘tangled’. Wow why those words sound so familiar to me? do you use those words to every Samoyed owner? I’m so glad I didn’t stay and listen to you options, otherwise more time wasted🥹\n\nOriginal Comment:\nVery unprofessional. When we arrived at our appointment, staff complained about my Samoyed’s winter coat too thick and said they couldn’t wash her, dry her and brush her, unless they shaved her.\n\nSamoyeds are supposed to have thick fur in winter time. If you can’t handle large double-coat breeds, just say so when we book the appointment — don’t shame the customer, waste our time.\n\nIt felt like they only want “easy money” from small dogs now and no longer care about proper service.\n\nWon’t be back.

Kim Roberson · 5★ · 2025-12-27

My dogs have been groomed at Bellevue Pet Spa for over three years. Over this time, I've been consistently happy with the grooming and communication with the staff. Both dogs were over 16. One dog died unexpectedly ten months ago and the other just recently after suffering from a prolonged illness. Michelle, and team, took great care of my pup as her illness progressed. I appreciate the sensitivity and care given to my dog is the last months of her life.

Chloe Maximo · 1★ · 2025-01-20

Extremely disappointed with the unprofessionalism and cruelty that we experienced. Within a few minutes of leaving the spa I noticed my dogs’ eye was swollen and shut closed. I took a closer look and it was completely swollen and bloody. I called back asking for an explanation as to why I was not notified that my her eye had been cut and was told a complete lie and had the blame put on me. Disgusting behavior on the groomers part (not the owner who usually cuts her hair). I understand that accidents happen but they must be handled appropriately with the owner notified and the groomer takes responsibility