Can’t recommend this place enough! This was the first pet store I visited after moving to Austin and have never had a bad experience. They are always very helpful and have great rewards programs. Recently went in after having some health issues with my dog and the team there was extremely helpful in recommending things that could help and explaining how so. They even provided some free samples for him to try and to top it off received this very thoughtful card in the mail. Will be a customer for life!
Vivian Pan · 5★ · 2025-08-23
This place is such a great spot for self dog wash. Such an amazing and sweet staff, and my dogs have never enjoyed froyo until this place. Highly recommend getting the maple bacon flavor.\n\nThey have 3 different shampoos and a conditioner, as well as a really easy to use and clean dog basin. It’s about $20 per dog which is quite reasonably priced considering all of the tools and soaps they have. Will def come here again if i stop in Austin again
Shanna · 5★ · 2025-01-26
We had a wonderful experience with picking up our complimentary adoption cat package. It was our first time going to this store, but definitely won’t be our last. I love the quality selections and feel like they pride themselves on trying to keep our fur babies healthy! Our new kitten is obsessed with the fussie cat dry food and snacks and we honestly wouldn’t have purchased it since we had no prior knowledge of the brand. I can’t thank you guys enough for your knowledge and expertise and we’ll definitely be back to restock ❤️
Steven Stanley · 5★ · 2026-01-19
Amazing customer service every single time! From the moment you walk in to closing out at the register, the staff is always friendly, knowledgeable, and willing to help. They truly go above and beyond to make sure all your pet needs are taken care of. I highly recommend this business to anyone looking for great service and quality care for their pets.
Jessica Cowart Parsons · 5★ · 2025-03-12
I would give more stars if I could. The staff is friendly and helpful. Our senior kitty is on a very specific diet that we have started ordering through Paws on Chicon. The Owner really does go above and beyond to make sure we are able to keep his food in stock. It is much appreciated. We even received a thank you card after our first purchase. Really love those personal touches and supporting small businesses that care.
Questions about Paws on Chicon
Where is Paws on Chicon located?
Paws on Chicon is located at 7601 South Congress Avenue, Austin, TX, 78745.
What is the phone number for Paws on Chicon?
You can reach Paws on Chicon at (512) 906-0013.
How is Paws on Chicon rated?
Paws on Chicon is rated 4.9 out of 5 from 281 Google reviews and is a Top Pick (3 paws) on PawGuide.
What are Paws on Chicon's hours of operation?
Paws on Chicon operates Monday: 10:00 AM – 7:00 PM; Tuesday: 10:00 AM – 7:00 PM; Wednesday: 10:00 AM – 7:00 PM; Thursday: 10:00 AM – 7:00 PM; Friday: 10:00 AM – 7:00 PM; Saturday: 10:00 AM – 7:00 PM; Sunday: 10:00 AM – 6:00 PM. Call ahead for holidays.
What services does Paws on Chicon offer?
Paws on Chicon offers Pet Store.
Does Paws on Chicon have a website?
Yes — visit Paws on Chicon online at https://www.pawsonchicon.com/?utm_source=gbp-southcongress&utm_medium=organic.
Is Paws on Chicon a good choice for pet store in Austin, TX?
Paws on Chicon is editorially reviewed by PawGuide and rated 4.9★ on Google. PawGuide is curated — only businesses that pass editorial review are published.