Austin Canine Central

Alex B · 2★ · 2025-08-15

Disappointed with communication and service, though making an appointment was easy and the staff were friendly to me and my dog.\n\nI asked for a specific doggy haircut, but the style my dog came home with was completely different. I understand that his fur was matted in certain areas, which the groomer pointed out and I acknowledged. But even with matting, past groomers have always been able to get close to or exactly what I requested. Or, at the very least, called me to discuss alternatives.\n\nThat didn’t happen here. The groomer just made a judgment call and went ahead with a very different cut.\n\nWhat was more disappointing was a small cut on my dog’s front leg. When I picked him up and mentioned it, the groomer brushed it off as nothing. But my dog kept licking the area and that part was sensitive to the touch. When I brought him to the vet, they confirmed it looked like a grooming-related injury.\n\nA few more things. Almost all of my dog’s past grooming appointments have taken 3 to 4 hours. Here, I was told it would take 60 to 90 minutes, which caught me off guard. I have no idea if my dog was bathed or if he was just placed in a kennel, given a quick clip, and finished with a spritz of cologne. What I’m used to is a more complete grooming process that includes a bath, dematting, blow-dry, and styling. I usually pay more for that level of care, but that’s the usual I was expecting.\n\nThe haircut itself also looked rushed and uneven. There are visible clipper track marks, choppy transitions where blending was missed, and stray tufts of longer fur in areas that should have been tidied up. It looks like the cut wasn’t fully finished. I feel a little irritated every time I look at it.\n\nAgain, nice staff, but I can't confidently recommend grooming services here.\n\n* This is written under a different name to protect my online privacy. Thus, I do not respond to messages from businesses or requests to contact them by email.

dianne pereira · 5★ · 2025-06-01

Austin canine central has been a great experience for my daughter and her puppy! She just finished her first conformation class for beginner dog show handling.\n\nOur instructor, Jo Lynn, was kind, helpful & knowledgeable! She was so patient with both my daughter and her puppy. She gave us many tips!\n\nAt the location there is a big, clean bathroom, and a store front too. They have food, treats, toys and collars for purchase!\n\nHope you check out there website for the next upcoming class schedules! They offer affordable rates! I know we are looking forward to obedience classes next!

Daniel Beavers · 1★ · 2025-11-12

I am a bit disappointed that they will not provide my puppy with a full breed specific cut. They want to provide my puppy with a trim only although he has been fully groomed before and knows the process. I do understand that he is young, but I believe they should follow through with the owners desires especially if the dog/puppy has experienced it. No where on their website do they state anything about puppies.\n\nI am only leaving a one star review for the grooming, I have not experienced the rest of the services they offer. Please read all reviews before booking with this facility, save your time and hassle.

Maxwell Aranson · 5★ · 2022-11-18

Awesome place!!\n\nWe take our Silky Celeste there for both obedience training and doggy day care. Miss Julie is a phenomenal doggy and doggy parent teacher. We've done basic and beyond basic classes and are eager to continue Celeste's learning.\n\nIn addition, we take Celeste normally 2 times a week to doggy day care. It's very affordable and they're flexible with pick up and drop off times. The staff is great!

Amanda Schuetz · 5★ · 2025-06-20

Phoebe my Iggy loves this place! The staff are super friendly and love the dogs. Very clean facility and when I pick her up she still smells good. Other places I've used have outdoor play areas and the mulch smells like urine so I had to bathe her after each visit. Anyway, this place has indoor play and outdoor potty. This is also great for Phoebe because she doesn't tolerate hot or cold weather well. Love the half day and full day options.