BarkZone Dog Daycare & Boarding

Linda Stevens · 4★ · 2026-03-26

I just wanted to leave a grooming review for Portland Barkzone. Thank you Taylor! My dog Mauricio has never looked\nbetter. You are very professional, on top of scheduling and personable. I apologize for not leaving a tip! The grooming rates\nwent up substantially since my last visit! Barkzone is lucky to have you. Thanks again

Christine T · 5★ · 2026-05-16

My 6-yr-old Great Pyrenees got her first grooming ever and she came out looking and smelling fabulous. They were sensitive to her nervousness and were able to groom her without needing to resort to a muzzle. She's much more comfortable without all the extra floof (IYKYK). Beats trying to bathe her myself in my claw foot bathtub! Highly recommend.

Olly Olly Oxen Free · 1★ · 2026-04-27

After two serious incidents, we will never ever trust this place with our dog again!\n\nDuring the first incident, while we were overseas, we saw their missed call at around 2am with no voicemail or email. We were extremely frightened, especially since we had previously been told they would only call in the case of a serious emergency involving our dog. I spent that time repeatedly calling them back in distress, but no one answered! 💔 It took nearly an hour to finally reach someone. We later found out they had mishandled our dog’s food storage and we had to urgently purchase new food at our own expense to ensure our dog was fed. The lack of communication, accountability, and basic responsibility in this situation was unacceptable!\n\nThe second incident was far worse. Just three days into our trip, we received a voicemail saying our 7 lb dog had been involved in a fight. We were initially told that a large dog pinned her down during mealtime. We specifically requested a written explanation of what happened and asked for photos. While they did send photos, they never provided any written explanation. (Not surprised!) Instead, we only received a phone call from a manager, and later, when we picked our dog up, we were given a completely different version of events. The refusal to document the incident in writing, combined with conflicting stories, raises serious concerns about transparency and accountability.\n\nAfter picking our pup up, we discovered bite marks and eye infection following. The fact that dogs of all sizes are mixed together, especially during feeding, shows extremely poor judgment and unsafe handling practices.\n\nOn a side note, their website/storefront stated we could pick dogs up during break time, but they will charge a fee. We tried to do that once, and the staff showed up rude and fed up insisting us picking up during business hours. Crazy!\n\nWe are just so incredibly fortunate that our dog is safe, but this experience was completely unacceptable. Between the lack of communication, inconsistent reporting, and questionable safety practices, we strongly advise others to think twice before trusting this facility with their pets!

Kelsey · 5★ · 2025-12-02

We absolutely adore Taylor! She’s been grooming our dogs for years, and every visit reminds us why we trust her so much. She’s talented, kind, and loves our dogs as much as they love her! At our last visit, we had her dye our dog’s tail, and we’ve gotten so many compliments already. It looks amazing! We couldn’t ask for a better groomer. Highly recommend!

LMcQ · 5★ · 2025-10-13

I brought a 7yr Boarder Collie, F, who isn't as socialized and in need of a good bath. Our groomer, Hayley was awesome and her work is wonderful! She was attentive to Leah's needs and her work on Leah was beautiful. We definitely will come back for further service!