We have a 6(ish) year old Pekingese rescue named Cubli Wu who has some "issues" and will not let us brush or trim him at home (for some reason he does let us wash him). I told Paula that he would be a challenge and that I understand if they aren't able to work with him. To our surprise and great relief, he has now been 3 times and he does really well each time. Most importantly (to me) he does not seem scared when I return there which tells me he is being treated really well. He looks adorable and they do a great job! You can see from his photos. So grateful to have found Fireplug!
Billy R · 5★ · 2026-04-10
I have been having dogs groomed for the past 25 years or so at different places in different cities etc and this is definitely my favorite place out of all of them. The owner, Paula, is super nice and is also REALLY REALLY GOOD with nervous/shy dogs like my current one. Very patient with him and speaks to him in a soothing voice etc, the last time I came to pick him up he didn't want to come out of the cage (he always does that until he sees that I'm there) and she literally sat down with him and tried to encourage him out. I mean it didn't work as usual haha, but the fact that she is kind enough to do something like that speaks volumes. Sometimes you have to leave a message and wait for a call back, and also they only accept cash or checks but I mean what would normally be small inconveniences don't even matter, the place is that great. Highly recommend.
Debbie Peck · 5★ · 2026-05-23
They did a fabulous job on my Pekingese, Kashmir. Very fast service! He was done in a couple of hours. I will definitely go back and highly recommend them for your dog grooming needs.\nKashmir had ripped out alot of his hair from having dermatitis from contact with fleas after locating back to the Dallas area from Michigan in April, 26.
Jane Doe · 1★ · 2026-04-23
DO NOT bring your pet here. If I could give 0 stars I would. The owner is not a nice person at all and neither is most of the staff. Everyone is just very rude and always in a terrible mood. The place smells like weed most of the time and you can often see employees smoking in the back. If you are letting your employees get high on the job, you do not need to own a business. Especially one where you are using blades on live animals. Maybe the staff would be nicer if the owner was nicer. I have stopped referring my friends here. I have started to tell everyone I know not to come here. This place has changed BIG time and not for the best.
Terry Devine · 5★ · 2025-05-10
I’ve been using Fire Plug for over 20 years and wouldn’t go anywhere else. Paula and her team are absolutely great. I have miniature poodle whose hair gets matted when it gets longer and we have periods of raining weather. I go to Paula and her team at Fire Plug to help clean my little Samantha up.
Questions about Fire Plug Grooming
Are you mobile or do I need to bring my pet to your salon?
Fire Plug Grooming is a salon-based groomer located at 7989 Belt Line Rd #144, Dallas, TX 75248, so you will need to bring your pet to the location.
Do you handle aggressive or anxious dogs?
Yes, Fire Plug Grooming has experience with challenging dogs; reviews mention successfully grooming a rescue Pekingese with behavioral issues.
What breeds do you have experience grooming?
Fire Plug Grooming has experience grooming Pekingeses and other dog breeds, as evidenced by customer reviews.
How long does a typical grooming appointment take?
Grooming times vary by pet; one review mentions a Pekingese being completed in a couple of hours.
What are your hours of operation?
Fire Plug Grooming is open Tuesday–Friday 7:30AM–5:30PM, Saturday 8AM–3PM, and closed Sunday and Monday.
What is your phone number and rating?
You can reach Fire Plug Grooming at +1 972-233-2336; they have a 4.2/5 rating from 113 reviews.