Meeow Chicago - Lincoln Park

E. J. · 1★ · 2026-02-26

My partner and I unfortunately had a negative experience here and would not recommend this cat hotel to those we know. Our older cat needs to be medicated daily due to chronic illnesses, which also causes him to experience incontinence. My partner confirmed these details with the staff, who said that they would be able to take care of him and keep him and his area clean. We sent along blankets, multiple pee pads that we place on top of those, his favorite toys, etc. When we picked him up, all of his toys and blankets were coated in cat poop from him becoming incontinent and it never being cleaned (photos of a few toys are included here - In general, we also were not expecting them to pack poop cover items back into our bag). This was very upsetting to see, considering we booked him here for several days. In addition, we only received one photo per day, in which we noticed that our cat looked very distressed and abnormally scared. We tried to chalk this up to being a new location for him, but it was out of the norm and knowing what we know now, we’re unsure that he felt safe and taken care of. We’ve now had him back home for a few days, and he has been exhibiting many behaviors of extremely stressed cats, which he has not done after any other experience (and being that he is an older cat, he is well traveled and has stayed in many places, so this is not usual for him). I feel like we trusted the wrong people with our cat, and I wouldn’t be able to confidently tell family or friends to book here.\n\nSmaller details - they do not allow you to see them while they get your cat settled, so you don’t get to see where they end up, and the limited photos they send do not show much of the space. Litter is an extra charge as well, which we assumed would be included since it’s a basic need for all cats and you’re booking a hotel stay for a cat…not a lot of money, just odd.

Erica D'Abarno · 5★ · 2026-02-24

I boarded my cat Stella here for 8 days while I was traveling and had a very positive experience.\n\nTo be honest, I don’t typically use boarding — this was Stella’s first time. She’s very attached to me, and for shorter trips I usually have her stay at home. Because this was a longer trip, I decided to move forward with boarding, and I was definitely a little nervous about how she’d adjust.\n\nThe booking process was simple. I submitted the request online and received confirmation within a day or two. At drop-off, I realized I hadn’t brought her litter (I hadn’t caught that they typically ask you to bring your own). They handled it easily — confirmed she uses regular clumping clay litter and provided it for a small additional charge. No issue at all.\n\nThe facility is clean, organized, and thoughtfully designed. Each cat has a private suite with visibility into the larger space, which I appreciated. It’s also tucked back from heavy traffic, so drop-off and pickup felt calm and easy.\n\nThe staff was friendly and professional. They confirmed her feeding schedule and preferences and sent daily photo updates. Stella looked understandably nervous at first, but by the end of her stay she appeared much more relaxed and comfortable. Seeing how attentive and thoughtful they were with her genuinely eased my initial nervousness.\n\nWhen my flight arrived early, they were flexible and allowed me to pick her up about an hour ahead of schedule. She came home in good spirits and clearly well cared for.\n\nOverall, I’d absolutely use them again and would recommend them to anyone looking for a clean, communicative boarding option for their cat — especially if you’re hesitant about boarding for the first time.

Chelsea Coatney · 5★ · 2025-08-05

I was nervous to board my cats for the first time ever due to renovations happening in our home, but we had a great experience at Meeow Chicago! The staff provided me with photo updates everyday, in addition to live video into their suite. They were also very flexible when setting up the booking, as our plans changed and we had to add extra days after making the initial reservation. It was such a relief to know my boys were safe and well taken care of!

Violeta Barbolyuk · 5★ · 2026-01-22

I can’t say enough wonderful things about Spa Meeow and the exceptional care they provide.\n\nA special thank you to Vicki, who was absolutely outstanding. Her calm, attentive, and compassionate approach made a world of difference, not only for my cat, but for me as well.\n\nIt’s clear that Spa Meeow truly understands feline behavior and prioritizes both comfort and safety. I’m incredibly grateful for their professionalism and genuine care, and I wouldn’t hesitate to recommend them to any cat parent looking for thoughtful, high-quality grooming services. 🐾💛

Anna McKenzie · 5★ · 2025-02-08

I boarded my girls (ages 5 and 8) at Meeow Chicago in Lincoln Park for the first time this past January 2025. It was for 10 days total and was a great experience for both me and my babies. Their apartment had ample toys, climbing opportunities, places to rest, bird TV (which my eldest cat liked to watch), and a bubble window (through which my youngest cat liked to watch other cats and the staff). Their space had a PetCube so I was able to check in on my cats and use the PetCube's interactive laser to play with them. The staff was amazing and sent me daily photos (some are included in this review).\n\nI think the cost of boarding them at Meeow Chicago is well worth the price. I trust the staff and plan to board them again there with my future travels. I highly recommend their services!