If I could give zero stars I would! I don’t usually give bad reviews but this time it is warranted. I have been taking my Cairn Terrier to this place ever since the place was called Bark & Bubbles. They have recently changed management but kept the same groomer and up until today I loved taking my dog there. Her original groomer was very knowledgeable and knew what she was doing with all the different breeds. She knew my dog has a double coat being the breed she is and had always mentioned that her hair should not be too short due to the protective, hard, straight outer coat. A quick google search on Cairn Terriers will tell you that.\n\nWhen my husband took her in, he called me stating there would be a new groomer and he wanted me to talk to her. I specifically said please don’t go too short as she has a double coat. She should not lose that upper coat. The groomer stated she understood. I repeated this twice over the phone.\nWhen I went to pick up Luna, the new groomer came out and asked “I hope that length isn’t too short?” I said “it should’ve been longer.” After bringing her home my husband took a look at her noticed her soft furry undercoat was completely exposed and a very uneven cut.\nWe take her every 8-10 weeks to make sure her coat remains a certain length even after grooming.\n\nWe called back letting them know that the cut was too short as I had mentioned to them, her rough coat was gone and we had let them know not to go too short.\nThe guy at the front desk said well she doesn’t have a double coat and we don’t have to come back if we don’t like it.\nIf they claim to know what they are doing and understand what the clients are asking for, the job should have been done correctly to begin with. They took zero accountability for their mistake and very negligently told us to go elsewhere. I do not recommend the new management and groomer at all.\n1st picture was 8 weeks ago by her original groomer. 2nd, 3rd and 4th pictures was today by the new groomer. They reassured us the cut was fine.
Jenna Rose · 5★ · 2024-08-02
We absolutely love the cut Chippy received at Shaggy’s. Chippy is a mini schnauzer and we asked for a short cut with a skirt. The groomers were communicative about expectations and gentle with our best friend. Here is a before and after pic.
Ayu Thomas · 5★ · 2024-04-26
I found this place because my puppy's groomer moved here.\nCarlo, the owner is just a wonderful person. He has a true love for pets and truly treats your fur baby like it's his own.\nWhen I board Rumble at his facility, his communication was prompt, polite and he sent a tons of pic that really just reassured you that your baby is in good hands!\nIm beyond thankful to find someone kind, honest and who genuinely loves pets. Carlo, you have a customer for life!\n\nTo Dya: Thank you for being the best groomer than Rumble could ever have. Truly appreciate your love for my little baby and we'll keep going there for as long as you guys will have us!
Darin Melnyk · 5★ · 2024-05-06
These folks are great with our dog Luna, who is a 65 lb shepherd mix and sheds a ton. They did a fantastic job with her de-shed and bath, plus nails and all the other little details. Their prices are fair and they are very accommodating with getting an appointment quickly. Would highly recommend.
Nate Fisher · 5★ · 2023-11-29
THEY TOOK GREAT CARE OF MY BOY. I took my Golden puppy over to Armor park and he got himself all muddy. Now I never thought I'd pay for a dog bath because that's something I can do myself but when I dried him off he had a bunch of little knots and after a couple weeks my sister said they were getting bad and I needed to take him somewhere. I always get coffee next door so I gave this place a try. I thought they were gonna have to chop him up but when I got him back he looked real neat and smelled fresh. They even brushed his teeth and I think it's the first time his breath didn't knock me out at night. Anyway, the people in there are great, I'll get there names the next time cause I'll be back for sure
Questions about Shaggy's
Where is Shaggy's located?
Shaggy's is located at 556 W 37th St, Chicago, IL, 60609.
What is the phone number for Shaggy's?
You can reach Shaggy's at (872) 244-7733.
How is Shaggy's rated?
Shaggy's is rated 4.3 out of 5 from 26 Google reviews and is PawGuide Certified (2 paws) on PawGuide.
What services does Shaggy's offer?
Shaggy's offers Pet Groomers.
Is Shaggy's a good choice for pet groomers in Chicago, IL?
Shaggy's is editorially reviewed by PawGuide and rated 4.3★ on Google. PawGuide is curated — only businesses that pass editorial review are published.