Groom - Dog Care With Love

Maryah Thompson · 5★ · 2026-01-24

Always kind with my dog who has epilepsy. After thorough research, I went with Groom LA because they use the best products and have a veterinarian on call should a medical concern happen with your dog. My dog leaves happy and not afraid, like at previous groomers.\n\nVery responsive when texting about appointments and rescheduling. I recommend Kim and Angie.

Cesar Villavicencio · 1★ · 2025-12-20

This was Eevee’s first time getting groomed here as we just moved to the area. The location is convenient. Unfortunately I don’t feel like I can in good conscience send Eevee back to get groomed here. Ben was our groomer. The hair/fur cut itself was fine. However, the nails were clipped too close to the quick. This can cause damage an and trauma to a sensitive pup like Eevee. They also remarked that Eevee did not like their paws held/stretched out for the clipping. Of course, if a dog experiences pain from a nail clipping, they will naturally recoil during the rest of the attempted clippings. The worst is this could have easily been avoided had they allowed me to observe the grooming as I requested. I asked Toni Kotite if I could stay with the groomer and Eevee while the grooming was being performed. This was to avoid separation anxiety and acclimate Eevee to their new groomer. They refused to allow me. I always think that is a red flag as a groomer with nothing to hide who treats their dogs will should have no problem with an owner being present for the process. Overall I cannot say that I trust that Groom treats our fur babies well given the outcome of the nail clippings and the lack of transparency. While the location was extremely convenient, we will continue looking for a groomer that really cares for dogs wellbeing.

Queen Taaseen · 5★ · 2026-02-24

⭐⭐⭐⭐⭐ The Best in LA!\nIf you are looking for a grooming spot that combines top-tier skill with genuine compassion, look no further than Groom LA.\nMy dog, Ella, is incredibly anxious when it comes to grooming, and I’ve always worried about finding someone who could handle her temperament with patience. Enter Ben. To say he is a miracle worker is an understatement! Ella isn't just "handled" by him; she truly loves him. He has such a calming energy that puts her right at ease.\nAside from his amazing way with dogs, Ben’s talent is unmatched. He gives Ella the cutest lion cut I have ever seen! Every time we pick her up, she looks like a little superstar and feels so much better.\nIt is such a peace of mind knowing my girl is in safe, loving hands. We love Groom LA and we couldn't recommend Ben enough!

Claudia Resnikoff · 5★ · 2025-10-31

Kimberly is a FANTASTIC groomer. I have a Goldendoodle, and she always shapes his hair perfectly. Even those times she’s had to cut it short due to matting, she does an awesome job!! I can’t recommend her enough!!

Camilo Esteban Becdach · 5★ · 2025-02-09

Groom in West Hollywood is hands down the best grooming and daycare facility in LA! My Portuguese Water Dog, Winston, absolutely loves spending time there, whether it's for daycare or a grooming session. The staff is incredibly caring, attentive, and truly treats every dog like their own.\n\nThe grooming services are top-notch—Winston always comes back looking perfect, and I trust them completely to keep him comfortable and well cared for. The daycare is just as fantastic; Winston gets plenty of playtime, socialization, and comes home happy and well-exercised.\n\nIt's clear that the team at Groom genuinely loves what they do, and it makes all the difference. If you're looking for a place where your pup will be loved, pampered, and well cared for, look no further. Highly recommend!