Camp Bow Wow Denver Central

Starshine T · 1★ · 2026-03-06

So wanted this to be a good experience for both me and my pups.\n\nI had my interview today with Shellie at 10am. Just felt so rushed and like I was just bothering her by being there. Was so shocked by this after she had been so helpful the previous day answering all of my questions.\n\nI informed her that my dogs needed to eat and she asked if they needed to be separate when eating and I said yes because my little girl will eat all of the food. Also told her I doubt my little boy would eat because I wasn’t there and that was ok. So she told me that they would go into separate cabins at 11am to eat and once they were done they would be put in a cabin together for a nap.\n\nWe then took my pups into the indoor play area. My little girl is deaf and I asked if I can show everyone a couple of hand signs to communicate with her, she coldly told me “No we have too many dogs and employees to remember all of that.” She must have seen the look on my face and quickly called the employees over for me to show them a couple of signs. How in the world did they plan on communicating with her, especially when I told her how scared she was and had been abused with her previous owner!?\n\nShellie and I went back into the lobby. My pups were scared and crying in the corner. I asked if they could be taken to the outside play area, maybe being outside would be a little easier for them. She said sure thing we just want to give them a little bit. I was watching them on the monitor in the lobby, I turned around and Shellie was gone without saying a word.\n\nThey finally had stopped crying so I went ahead and left. I really wanted this to go well for them and give them the time to adjust. They have so many good reviews so I just told myself maybe Shellie was having an off day. I sat in my car outside watching the livestream. At 10:32 they took my pups out of the indoor play area and towards the cabins where I could no longer see them. I called to ask why they were being taken to the cabins early and not outside as we had discussed. April answered the phone and told me she was at home not the facility so she wasn’t sure.\n\nI then texted Shellie to inquire, she responded 30 mins later ignoring that they got removed from the play area early and said they were doing good, that they ate and were in a cabin together now. Sure it sounds good but I know my dogs and all of the alarms went off for me!!! My little boy is an absolute DIVA there was no way he ate! I have to do the most EVERY time he eats, cheering him on, scratching his back and this is when he is safe at home. There is NO WAY he ate as stressed as he was and with me not being there.!!\n\nIf Shellie was SO comfortable lying to me about something so small how could I possibly trust her with my two precious pups. Especially after all of the other red flags I previously ignored. I immediately ended the errand I was running and headed back to pick up my babies.!\n\nWhen I arrived a young lady brought out my pups and I simply told her this wasn’t good for us and not going to work out. She asked if there was a specific concern she could share with the manager. I told her Shellie lied to me about them eating and I can’t trust her. The young lady then told me that my boy nibbled on the food a little bit with my little girl. That they had been taken from the play area and immediately put into a cabin together and were given one bowl of food to share. WTH\n\nEverything Shellie and I had discussed was completely disregarded and I’m so glad I turned around to pick them up! Who knows what else would’ve happened if I hadn’t.\n\nAt no point did Shellie (the manager) reach out to me to ask about our early departure. That in itself says enough.\n\nYes I know this is long but I feel it’s important for others to know all of the details before entrusting their precious pups to such an establishment.

alison Kirk · 5★ · 2025-05-28

I cannot recommend this place enough!! My dog Gator has been going here for a little over a year and he is so excited when we pull up. They love him and it is clear that he loves them! They are not only great with the pets but they also have unmatched customer service!! Camp Bow Wow off of Cherokee St is truly amazing! Shout out to the owner Shellie and the Manager Bailey who have made my life so much easier!

Bella and Hunter Gingras · 5★ · 2025-04-21

We LOVE Camp Bow Wow especially this location. Our dog Chai goes whenever we have to leave town and she absolutely loves it. Every time we drop her off, she is greeted by name and all of the employees seem to really care about animals which makes us feel great about leaving her. They are super attentive and they even can give your dogs their special diets/medicine as needed. She always comes home tired after a great safe day of play. Thank you Camp Bow Wow for being a special place for our Chai girl!!

Admin Attorney Docs · 5★ · 2019-04-11

Took my 2 year old whoodle, Murphy, here and I was impressed with their operation. They really keep a safe dog to employee ratio so it's super safe which was important because Murph hasn't spent a lot of time with big groups of dogs. They do a great job integrating the dogs and it gave me a sense that all the dogs are well cared for. Murphy was a bit nervous but they really do try and make sure the dogs are having fun.\n\nThe boarding facilities are also far nicer than the facilities at PetsMart. The cages are larger and it's a large and open room so it doesnt feel like the dogs are as confined as they are at PetsMart. It was also nice that they give you the first day camp session for free just in case the dog doesn't dig it.\n\nMurphy seemed to enjoy his day of play. It's a great feeling when your pooch comes home happy and sleepy. I spoil my dog, sorry not sorry, and taking him to BowWow gives me solace that I'm treating him to nothing but the best.\n\nHighly reccomend them.\n\nOne thing they could improve is their mobile app. the camp cameras endlessly buffer and are super super buggy. On an actual computer it is fun to check in on the cameras covering all play areas. But don't bother trying to watch the videos on your phone/tablet. Still a 5 star joint though

Dante Keys-DeMuro · 5★ · 2026-01-18

The team here show the definition of good vibes . My big baby loves his time here