Zane · 1★ · 2025-05-23
YOUR DOG IS NOT SAFE HERE. I received my dog back and he had an injury below his eye and deep cut under his mouth. He was clearly attacked and they made no attempt to tell me. They obviously weren’t monitoring dogs. And weren’t creating a safe environment. I can forgive accidents but this is negligence. I was informed by my friend who picked him up that the people at this facility did not notice the injury until his bath on the last day and when they did notice it, there was a scab over his eye meaning that he likely went multiple days after an injury with nobody noticing which is probably why they didn’t reach out to me. And the gash under his mouth. Clear signs of an attack. The worrying part is that I trust my dog with these people but they are clearly not attending the dogs closely enough to even recognize if something goes wrong. Like I said, I can forgive accidents but when I am paying for my dog to be monitored I cannot forgive a lack of attendance and pure negligence.