Aubrey Hyde · 5★ · 2025-09-23
I’m long overdue in writing this review mostly because words could never fully capture how special this place is and how wonderful the people here are. If you’re looking for a safe, loving, and genuinely joyful place for your dog, Jumping Jack Dog Ranch is the place to go. The team cares for each dog with the kind of thoughtfulness, attention to detail, and compassion that every dog owner dreams of finding. Not to mention, your dog is going to have an absolute BLAST! My dog, Tim, literally cries with excitement the moment he realizes where we’re headed. When I leave town, it feels great knowing I don’t have to worry about Tim.\n\nFrom the moment you sign up, the staff takes the time to learn all about your dog through detailed questions to make sure they’re prepared to meet your dog’s unique needs. They also give you a personal tour of the facility (which is spotless btw!) so that you can see exactly where and how your dog will spend their time. The “evaluation day” was one of my favorite parts of the process. The staff put in 110% effort to understand Tim, how he plays, how he communicates, and what makes him comfortable. At the end of the day, I received a personalized video diary recapping everything, which made me feel so included in the process. Based on their observations, they placed Tim into a small playgroup that matched his personality and play style. This thoughtful approach means dogs who are more laidback don’t get overwhelmed, and the more energetic dogs have equally enthusiastic playmates.\n\nThe staff goes above and beyond with every little detail. They make sure dogs stay cool in the Texas heat, whether it’s with their big swimming pool or little kiddie ice pools out in the field. They also give regular rest breaks so the dogs don’t get overstimulated or overtired. At the end of each day, you receive a report card of your dog’s day with them. I can’t tell you how many times I’ve laughed and smiled looking at the photos I’ve received. And if your dog is staying overnight, you can rest easy knowing they’ll sleep in a quiet, calm, and cozy room with staff always on site for added peace of mind.\n\nTim is naturally timid with new places and people, but here, his confidence comes to life! I couldn’t be more grateful for this place and its amazing team. Thank you times a million!