P's and Q's Pet Resort And Spa

Samantha · 5★ · 2026-01-02

My wife and I can’t say enough wonderful things about P’s and Q’s Pet Resort. We had a trip planned for the holidays but didn’t want to put our pups through the trauma of flying in cargo, and we are so happy we didn’t. P’s and Q’s exceeded our expectations. Our dogs were able to have their own beds, blankets, and toys in their room giving them a bit of extra comfort while we were gone. Their suite had an outside patio along with a TV and fresh water. The staff gave them daily ice cream every evening, and even made a delicious Christmas meal for them on Christmas Day. We loved receiving the report cards every day, complete with photos and a 24/7 camera inside the suite. Our favorite part was the extra care and attention the staff gave to our babies; they didn’t just feed them, they snuggled them and actually interacted with them (both outside as well as in the suite). Thank you so much for your service and for going above and beyond to take care of our pups. We will absolutely be back and will continue to recommend to everyone we know! ☺️

Marissa McKinnon · 1★ · 2025-07-12

BEWARE of P’s & Q’s!!! STAY AWAY!\n\nWe’ve been repeat customers of P’s and Q’s for some time now, this place was recommended by our good friends. We not only get our dog groomed here, but we have boarded him here several times and never had any problems, until today (7/12/25) I dropped Bear off this morning to get groomed and specifically asked for the teddy bear cut, to my surprise when I picked him up my dog was completely shaved down. After drop off, the front desk texted me stating that they needed to “go shorter” due to his hair being matted. I said okay, I understood that he was matted but, SHORTER and SHAVED are TWO very different things. I came in for pickup, they had me pay first ($150) and then brought my dog out. When I tell y’all my jaw hit the floor when they brought my dog out….. I cannot. I couldn’t even recognize him😭\n\nI expressed to the front desk staff that I was very unpleased and I wish they would’ve communicated better or at least given me the option to come pick my dog up, brush him out myself and then maybe reschedule his appointment. But instead, they completely shaved him down leaving him looking like this. I asked if I could speak with the manager and the front desk told me that the owner (Michelle) was in and that she would come out and talk to me. She did, but did absolutely nothing to fix the situation or take any accountability. Instead, both the groomer (Samantha) and the owner kept suggesting that we go to our vet to get him calming medication before bringing him in next time (we’ve never been told this) I again, expressed how unhappy we were and that we were repeat customers and I really just believed it was fair that I be refunded the full amount considering the circumstances and she refused to give me my money back or even offer up a credit. As a business owner myself, this SCREAMS horrible customer service! As you can guess, we will never return back there, but I wanted to put this post out to beware other pet owners to stay FAR away from this place. They clearly don’t care, just in it for the money.

MKing · 5★ · 2025-02-26

We go here for grooms and daycare, and dog loves going here. Like he can't wait to get out the door. Priscilla did an amazing job on his grooming, Kelsie did an amazing job on daycare exit bath! Matt Kennel tech, I trust 1000% with our dood in the play area! Rates are reasonable, and the place is very clean. Although our dog proudly gets dirty in the play yard because dogs get to play on natural grass or dirt depending on how trampled it has been! They do make sure your pet doesn't go home muddy or dirt feet, I think they hose off legs and feet. They are a great addition to our community! Jade in the play area is great, too, but she is also in the bathing and grooming area and hopes she gets to do our dog soon! I can't rave enough about this place! Helps it is 6 mins from our house too!

Madison Grace · 5★ · 2025-09-18

Was very impressed with the service offered at P’s & Q’s! We went in for nail trim & grinds on both our dogs and to our surprise they were able to complete the service! Our chihuahua is very nervous in grooming settings and with the help from basically the whole team they were able to make her nails look beautiful again. Our senior dog who is a heeler doesn’t do the best around other dogs, and the team worked with him slowly. I was able to peek inside to view the service and was filled with so much joy seeing them being so kind to our old man. This team is great, and we will definitely be coming back in the future for more services.

Tulkas Nomin · 5★ · 2025-08-04

We've been bringing our dogs to P's and Q's for years. Michelle and her team have always gone above and beyond to keep our big hairy Newfies clean, combed, and comfortable. Grizzly's smile after visiting says it all.