Kriser's Natural Pet

Abie Ikhinmwin · 5★ · 2026-01-13

I came into the store and the store attendant was so helpful, professional, and most important loving to my sweet baby girl who was definitely shaking her down for treats!! She helped me set up my account, helped me with my purchase, gave me information about the self wash bundles, helped me find Nulo products and was an overall joy and breath of fresh air! I wouldn't say I have ever had a negative experience at any Kriser's location, but this location is definitely superb in terms of their customer service! Pictures of the little nugget attached.

Luis Medina · 5★ · 2025-07-26

I used the self-wash option here, and booking online was quick and easy. All I had to do was agree to the terms and upload a vaccination document.\nThe wash station was clean and spacious, and it included shampoo, conditioner, two towels, an air dryer, and aprons to help you stay clean.\nI only saw two self-wash stations available. It was $15 and they had a $5 off special. I will for sure be returning !

Melanie Krueger · 5★ · 2025-08-05

The Bucktown location is the best! They are always kind and helpful, and I know I can trust the products they are selling. Dune loves stopping by!\n\nThey gave us a “Gotcha Day” cookie on her adoption day, and she passed out surrounded by her new toys from there!

balletcatcher3 · 1★ · 2025-12-24

I scheduled an appointment for my dog at the self wash station. When I got there, the self wash station was in use at the time of my appointment. The staff member at the desk told me that they do a lot of walk-ins and don’t honor self wash appointment times. I typically go to the river north location, which is great with appointments. They also have one tub which is great for reactive dogs. My dog is reactive and that is why I booked an appointment so she could have the space to herself. I had never been to the Bucktown location, but it is closer to my house so I wanted to try it. I am very disappointed that my appointment was not honored. Marketing must be updated and appointments should not be accepted at this location if you are not going to honor them.

Victoria · 5★ · 2025-07-11

Junior did my dog’s groom and on our walk home, someone said “that’s a ridiculously cute dog!!” Thank you, Junior!\n\nI took my 7 y/o 25 lb dog here who was admittedly matted around his ears (he is a cocker spaniel and gets his ears into everything). When I brought him in, Junior mentioned his undercoat did have some matting. I expressed my concerns in not wanting my dog to be shaven down around his body, and they listened and gave him a summer coat which is 1/4 an inch - the longest they could do given some body tangles in his curls. He did have to go through a bit of dematting.\n\nI favor when my dog keeps longer length cuts, and 1/4 inch is a bit shorter than I’d like but also completely understand that sometimes cutting or shaving down to a shorter length is better than putting my dog through the pain of extreme combing and dematting, and I appreciate that Kriser was honest about that!