Petspa

Andrea Silver · 5★ · 2021-09-05

I have been taking my “son” Winston, who is a West Highland Terrier to Petspa for 6 years. I love the quality of their work and how my Winston is always happy to go! Brett, Juan, and their staff love what they do and you can tell. After a bad experience with other pet shops in my area, I’m so happy I found a groomer that I can TRUST ! I’ve even left my baby overnight in their hotel and Day care when I go out of town. I highly recommend him to my family and friends! Thank you for treating my family member as your own

Isabella Perez · 5★ · 2021-08-25

I’ve been taking all my dogs (Terminator, Jack and now my dog Russ in the picture) to PetSpa. We’ve been customers for over 15+ years and we don’t trust any other grooming service. Even when we need recommendations as to what we should do when our dogs get sick and what vets we should go to, they are always there to help! Bret and Juan and the PetSpa team love our dogs as if they were their own. They themselves are dog lovers and make sure all dogs are cared for and treated correctly. Thank you PetSpa team for all your love! We recommend them always ❤️

Ricardo Ossorio · 1★ · 2023-05-16

First and last time taking my frenchie there for grooming, they took 4 hours with him, i was never called, i called twice and the answer was we still working on him, i went there and guess what ? He was crying and the just told me ohh we just finished with him we were about to call you, they used this fragance on him without even asking me, i asked them to use the shampoo he uses, guess what ? Shampoo was untoched, i personally asked to be careful with his ears, one of his ears is bleeding a little as im writing this, awful service.

Elvira Ojeda · 1★ · 2021-07-26

If there is a place that deserves a 0 start is this one\nBeing able to write this has taken me 15 days, if I could go back in time I would never have left my sweet little dog Toby José in that place.\nI thought I had done my homework, I looked for information, I interviewed, asked and everything gave that I could trust this site, that I could leave my dog there\nOn July 2nd, I left Toby for the first and last time in a pet hotel. Miss. Ivan received him, I was very specific about Toby's needs, I let her know how important he was to us, I tirelessly asked her to keep me informed of everything that happened with him, she answered everything that he was going to be fine, that they were experts, that they had more than 20 years in the business.\nOn Saturday very early I called to find out about my puppy, they told me that he was fine, that he was happy and that they would try to send me photos, which never happened. On Sunday I called again, nobody answered me, I left a message hoping that they would call me, I knew they were full but I was sure that at some point they would call me, however, this did not happen\nOn Monday at 815 am, they called me to inform me that my puppy had passed away, I thought it was a bad dream. But it was not , indeed Toby was no longer with us and the worst thing nobody knew or knows what happened.\nwhen we arrived at that place is when we found out that the dogs sleep alone and the owner of the place clarified that they were not required to have anyone at night, and that these expert people with more than 20 years in the business leave the dogs alone, busiest night in the country, the night of July 4th when the dogs need assistance the most.\nGentlemen of Petspa, you do not know what you did to my family.\nif you own a pet don't ever leave your dog there or in a place like them, make sure someone takes care of them 24x7

S Pelissoni · 5★ · 2021-08-19

I have been taking my dogs to Pet Spa for many years, since they started.\nThey offer an excellent service, always prompt to accommodate one’s needs, very friendly, very loving and caring for my four paws babies 🐾.\nI never had any issue, any problem, on the contrary, my babies 🐶 always come back home relaxed, not stressed. I wouldn’t trust anyone else.\nI love this place and highly recommend 5⭐️